VERY POOR
I bought this product a year and half ago. The product worked good until I needed to get a new wick and lower roller due to roller breakeage. And then the problem started. Called Envion customer service and ordered the two items. When received, the wick was almost an inch wider then the old one, to the point that it rubbed the sides of the unit. The rollers arived as two upper rolers and not one upper and one lower. Called back talked to a supervisor who promissed to send the corrected items. Today the new wick arrived. It is the same larger size as before The rollers still has not arrived. This is going on two months and I still can't usr the unit.
Envion customer service is very poor.
Electric bill DOUBLED!!
We bought this for our nursery b/c it is difficult to regulate the temp in our son's room. We kept it on low heat/humidify, but one problem is w/o an auto-shutoff, it would get so warm in the room that we would have to turn the unit on and off throughout the night to keep the temp decent. We only used it for 2-3 weeks before we returned it and bought an auto-shutoff unit and separate humidifier. Within that timeframe, our electric bill went from $50 a month to $116!!!
Another issue is the heat and humidity kind of work against each other: the heating unit is on the bottom and the humidifier is on the top, so when the cool mist comes out, the heat that's rising seems to evaporate the mist b/c it never actually feels 'humid' in the room (and it's a smaller room).
For the price, I definitely would not recommend this product - it would be better on your wallet to simply get an auto-shutoff unit and separate humidifier...
Motor dead after 1 year
Died with no replacement parts available. $125 down the drain. Worked we'll until now, but it seems a bit overpriced for what it does
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