DeLonghi BCO320T Combination Espresso and Drip Coffee- Black

Terrible Product / Terrible Warranty
I bought this unit and just short of 60 days later the espresso maker piece started to leak steam during brewing. I emailed DeLonghi to find out how to get it replaced. After a week of no response, I called DeLonghi support and they said I had to mail it, at my own expense, to a repair center. My request to have a replacement, since it was only about 45 days old, was denied.

The repair center turned out to be pretty close, so, I drove over and dropped it off. A couple of weeks went by and I had not heard anything so I called. The response was "we have not gotten to it yet". Then a week after that I received a call saying the part to fix it was on back order from Italy. No ETA.

I am now looking for a replacement and needless to say we will not be buying a DeLonghi product for this or anything else.

Good Combination machine
Edit 29 Jul 2013: Well, lowered this to two stars. After a little over a year of almost daily use, the heating element went out on the drip side. The espresso side still works, but since it won't make drip coffee, not much sense in keeping it around. Yes, it's a middle of the road machine, but it should last more than 13 months (conveniently kicked the bucket after the warranty ran out). You can buy a $30 Mr Coffee machine that will work for years on end.

I got this because I like the occasional cappuccino. It does a decent job for a middle of the road product.

First the drip side. It's a little slower than other drip machines I've had for making the full 10 cups. The biggest drawback of the drip side is the design of the carafe spout. When filling the water reservoir you have to pour super slow or it overflows and drips water onto your counter. Same thing when you pour the first couple of cups of coffee. Once it gets to about the 6 cup mark you can pour at a...

Best combination machine we've had.
We have had several Combination Espresso and coffee makers through the years. They don't usually last more than a couple years. So we don't spend a fortune on them. My husband makes Cappuccinos for us each Sunday morning. This by far is our favorite so if it ever goes, this one will be what we buy again. So user friendly with smart features. Love it.

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